A Young Boss's Guide To Leading An Older Generation
I received my first management position at the age of 22. I thought I had it all together. I just graduated from undergrad, had my own place, car, money, and now I was the boss at work. But I sucked as a manager. I thought I was prepared to manage others because I had gained plenty of leadership skills while I was apart of various organizations in college. Unfortunately, being president or a leader in a campus organization is totally different from being a boss for a company, especially when the people that you lead are older than you. The skill of management is something that is deep-rooted in some, and developed over time by others. While I know I was born to lead, I can look back now and see that there were so many things that I should have and could have done better.
Fast forward to a few years later, I have gained more experiences as a manager, and I have even received a few promotions along the way (so I guess I didn't suck that bad). Nonetheless, I have taken my good, bad, and veryugly experiences in management as a learning experience and as a challenge to become even better.
From my years in management, I have learned that doing the work can be easy, but learning how to manage, develop, and motivate people is not always a piece of cake.
Listed below are a few pieces of nontraditional advice from a modern, Millennial manager that's in her 20s. By reading this, you will learn some of the things that I wish someone would have told me, and you will learn how to not make the same mistakes that I made.
1. Always be prepared to answer the "How old are you?" question.
I can guarantee you that if you haven't received this question yet, you will definitely get it once you are in a management position. While some people consider it rude to ask someone their age, people still do it all the time. If someone asks you this, I recommend that you answer it with confidence and honesty. Don't lie about your age to seem more "mature or qualified." Brian Wong, a young entrepreneur, mentioned in an article that if you look at your age as a crutch or disadvantage it will become one. But if you look at it as a positive thing, it will be a positive thing.
2. Don't try to learn by example.
I think the biggest mistake that I made when I became a manager was trying to emulate how my boss led when she was the manager. When you are new to management, you will not find a lesson on managing people that is unique to you. Completely clueless on what to do, I copied my boss' management style, and I expected to receive the same amount of success as a boss. Of course, this did not work. It wasn't until I analyzed myself to see what my likes, dislikes, skills, and values were that I became a better manager. I learned that people truly lead differently, and what worked for one manager may not work as well for you. If you are impressed with your boss' management style, ask him or her for advice and tips, but also see what works for you.
3. Adjust your management type.
There is not a cookie-cutter style in managing people (trust me, I know). Organizations are filled with diverse people with different backgrounds and personalities. How you reprimand or show praise to one person will not work for another. Studies show that different generations work differently, and being aware of this is important as a manager. In your company, you may be a Millennial, and may manage older people in other generations like Baby Boomers, Generation Xers, and older Millennials.
Studies show that Baby Boomers are known to choose work over personal life. They typically do not trust authority, but they can be open to change. They love receiving personal gratification, and at work they normally have a sense of entitlement. Generation Xers are considered the “slacker" generation. They naturally question authority figures and believe in the concept of work/life balance. They also tend to be more independent than other generation groups. Millennials are known to be very team-oriented, are easily bored, loves challenging work, and seeks gratification in their work.
As a young manager, you will supervise people in different generations so it is important to know what their work style is like, and how you can adapt your management style to be an effective leader.
4. Be confident and don't be afraid to delegate.
You have been given the opportunity to lead, and it wasn't given to you by mistake. When I first became a manager, I wasn't only the youngest manager in my office, but all of my subordinates were at least 10-15 years older than me (and some even had more years of work experience). I would be lying if I told you I wasn't intimidated at first because I definitely was. I felt slightly inadequate and I was a little too nice. My timid and overly nice personality started to become second nature, so I didn't notice that I was a pushover. If you are feeling like you may be a pushover, I would advise that you find more self-confidence, and believe in the power of your role and your responsibility to be a fearless leader. Also, do not be scared to delegate.
5. Good bosses know how to get the work done, and delegate when necessary.
Delegation was also a skill that I didn't have when I first became a boss, but I quickly learned my lesson. I remember when I first started out in management, I thought it was my responsibility to literally do everything since ultimately I was responsible for everybody and each project. It wasn't until I realized that I wasn't getting any sleep, was skipping out on lunch, and saw my assistant pinning away on Pinterest during work that I knew a change was needed. I realized that my lack of delegation was not only exhausting and hurting me, but it was also hurting my employee. Failing to delegate prevents employees from learning and stifles their professional growth. It doesn't matter how old an employee is, they can still professionally develop, and it is your responsibility to equip them with the right tools to do so.
6. Know when to ask for help.
When I realized that I was failing as a manager, I reached out to other managers, and looked up self-help articles online. I also talked with my boss and discussed my concerns. I wasn't afraid or ashamed to admit that I wasn't doing a good job, and neither should you. The advice that I got from other people was extremely helpful, and it showed me things about myself that I didn't notice.
7. Ask your team for feedback.
A good boss or leader is open to criticism, feedback, and finds both necessary to grow. As a boss, it's okay to be vulnerable and seek advice from your employees. Whenever I have one-on-ones, I always ask my employees if there is anything that I could do better, or if they need anything from me to be successful. This is a question that not only helps me out and teaches me to be better, but it shows your employees that you are open-minded and value their opinion. I've learned that asking this question is favorable among my older employees because it gives them a chance to be heard.
If you are a young boss, what other tips do you have when leading older generations? Drop a comment below and share the knowledge!
Featured image by Getty Images
Brittani Hunter is a proud PVAMU alumni and the founder of The Mogul Millennial, a business and career platform for Black Millennials. Meet Brittani on Twitter and on the Gram at @BrittaniLHunter and @mogulmillennial.
ItGirl 100 Honors Black Women Who Create Culture & Put On For Their Cities
As they say, create the change you want to see in this world, besties. That’s why xoNecole linked up with Hyundai for the inaugural ItGirl 100 List, a celebration of 100 Genzennial women who aren’t afraid to pull up their own seats to the table. Across regions and industries, these women embody the essence of discovering self-value through purpose, honey! They're fierce, they’re ultra-creative, and we know they make their cities proud.
VIEW THE FULL ITGIRL 100 LIST HERE.
Don’t forget to also check out the ItGirl Directory, featuring 50 Black-woman-owned marketing and branding agencies, photographers and videographers, publicists, and more.
THE ITGIRL MEMO
I. An ItGirl puts on for her city and masters her self-worth through purpose.
II. An ItGirl celebrates all the things that make her unique.
III. An ItGirl empowers others to become the best versions of themselves.
IV. An ItGirl leads by example, inspiring others through her actions and integrity.
V. An ItGirl paves the way for authenticity and diversity in all aspects of life.
VI. An ItGirl uses the power of her voice to advocate for positive change in the world.
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6 Flexible Entry-Level Remote Careers That Truly Require No Experience
It’s always frustrating when you’re new to the job market, transitioning into something new, or you’ve taken a few gap years to care for children, and a so-called entry-level opportunity actually requires experience. If you’ve just graduated from your program or you’ve been working in another field for years, how is this possible?
Well, there are job opportunities, according to the experts at FlexJobs, that require no experience and are perfect for those who are looking to make a change or are new to an industry or role. And many of these roles are fully remote, allowing you to make money while at home (or almost anywhere in some cases.)
Here are six remote jobs that require little to no experience to help you get an idea of where to start:
1. Administrative
According to FlexJobs, there’s a demand for virtual and executive assistants who can provide support to others using the transferable skills they’ve learned either working in another industry or that they’ve been trained to do in college or a trade school. These roles require “clear communication skills and efficiency will impress potential clients and employers.” And the fun factor: You can choose what type of company or type of assistance work you want to do, oftentimes can set your own hours, and if you find purpose in helping a visionary reach their vision, this is a hit.
2. Language & Translation
Working as a translator involves “translating verbal files into written documents, using video to interpret virtually, or proofreading and cleaning up translated files.” You can also use these skills in education or for corporate communications, so if you have certifications or you’re fluent in multiple languages, this might be a good fit.
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3. Social Media
We all know social media is here to stay, and there are lucrative ways to leverage. Brands and larger companies need passionate professionals to manage their pages, automate posts, or provide strategy, and while some professionals bring marketing degrees to these jobs, this industry is wide open for those who have skills in using popular platforms, videography, art direction, and creative voice.
4. Sales
For those who have worked in retail, have a natural gift of gab, or are motivated by the hustle, this career lane is a hit, especially when it comes to online sales jobs. Some entry-level sales positions involve working in a call center, but if you’re able to sell your transferable skills well, you can apply for sales jobs at various companies with experience from another field or a college degree from a CG in a call center environment and either taking inbound calls or making outbound calls in order to sell a product or service.
5. Customer Service
While this one can get a bad rap, it’s a great opportunity for someone looking for a change who loves serving others. Oftentimes, you can find gigs that are web-based, and several openings require no previous customer service experience. There’s also potential for growth and thriving in customer service if you’re great at sales and you land a gig at a company that rewards meeting goals every month or year. Skills in communication, typing, and professional conflict resolution are valuable in this field.
6. Travel & Hospitality
Jobs like being a travel agent allow you to help vacationers and corporate leaders alike plan, book, and troubleshoot trips, whether for business or pleasure. You can also find opportunities to work for a hotel or resort or even for small businesses that specialize in offering Airbnbs. For this job, you’ll typically need to have “good people skills and the ability to easily learn new software programs.”
Find out more about remote jobs where you need little to no experience via FlexJobs or follow them on Instagram.
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