'Stack Up And Staff Up': Girl Bosses Share Key Tips For Expanding Your Business
In 2015, we saw Zim Ugochukwu expand the Travel Noire digital platform into a brand that offers curated travel experiences. This year will see Issa Rae expand her media imprint into the podcasting world with “Fruit." and every time we catch a new episode of Real Housewives of Atlanta, we see Kandi Burruss and her castmates launching a new product or service to build their empires beyond their hour slot on Sunday night.
These girl bosses are expanding their businesses and brands, but taking that leap is no easy feat. When you're an entrepreneur ready to take your business to the next level, how do you know when it's time to expand? How do you know when you are ready?
Ritzy Glitzy Girls Club started as an on-the-go glam spa for young girls
Venetta Carraway, founder of Ritzy Glitzy Girlz Club, says it all comes down to demand. The entrepreneur, who has thrown parties for the daughters of celebrities such as Chris Rock and Buddy "Cake Boss" Valastro, started her business from a mobile on-the-go glam spa for tweens. Her original concept offered a unique pampering salon offering spa treatments, like ice cream facials in the comfort of her client's own homes, but as word spread of her exceptional kid parties, she expanded it to a storefront operation. “I knew that it was time to expand when we couldn't keep up with the high demand of our on-the-go parties. After doing some research, I noticed that there weren't any mobile spas for kids or physical locations of the sorts in my area. That's when I realized that the market was wide open," Venetta says.
For Fracassi Lashes, founder Falicia "Fracassi" Garries, it was all a matter of being aware of what consumers were missing.
Fracassi Lashes Owner, Falicia "Fracassi" Garries
After recognizing a need in the market for luscious lashes, she launched her business out of her remodeled garage in 2009, and with the help of family opened her first storefront that same year. When a year later the lines were out the door and people were driving for miles to get the Fracassi touch, she decided to open another store, and has since grew the brand to three boutiques and a makeup line. “I started this brand by being in tune with the market. I saw that there was a need for a place that does eyelashes. There wasn't a place that was clean, sanitary, had sterilization processes and a professional who understood eye lashes and knew how to make them look natural," Falicia says.
With years of experience with growing and expanding a brand, we chatted with the two entrepreneurs to get some tips on how to go from an idea to building an empire.
Do your research before reaching in your pockets.
Venetta: "I did tons of online research on how to operate a store, salon, spa and party business. I researched anything that I could think of that would possibly benefit my endeavor. I purchased equipment little by little; storing it all in my home until I had pretty much everything I needed to open. After that I looked for a building that would work for us in price and location. Once I secured that, I was ready to go."
Stack up and then staff up.
Falicia: "I had to turn my business into a seven days a week operation and hire staffing. Then I had to hire a manager. My advice is to make sure you have perfected one store first. That store should be able to run completely smoothly without you being there, because once you start to expand your focus will be on the new store. You have to clone yourself, which is hard to do. You have to find someone who cares as much as you, someone who is honest just like you, someone who is observant and can be meticulous in detail."
Listen to your clients.
Falicia: "Sometimes you can learn a lot by listening to your clients. People started asking us if we offer body waxing or this type of waxing, and at the time we were just focusing on the facial waxing. It took for us to listen to our clients to start offering those services."
Venetta: "We want to continue to expand the brand into so many avenues of the business. Our spa products were not for sale and our customers kept asking to purchase them, so we decided to create our own line of bath and body products for are clients."
Have a team of experts in your corner.
Ritzy Glitzy Girls Club -- spa day party
Falicia: "Have a team that helps with checks and balances. I have a small board with whom I consult with about what I want to do when it comes to expanding services or products. They offer their suggestions like if something might not be profitable or not. The board should be experienced in business, marketing and industries related to your brand."
Build a financial safety net.
Venetta: "Make sure you have money on side. Unforeseen situations happen to the best of us, so have a savings to offset expenses that are unexpected. It's always best to be on the safe side so that you can bounce back and recover."
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Originally published January 4, 2017
Brittney Oliver is a marketing communications professional from Greater Nashville. Over the past three years, Brittney has built her platform Lemons 2 Lemonade to help Millennials turn life's obstacles around. Her platform is known for its networking mixers, which has brought over 300 NYC young professionals, entrepreneurs, and creatives together to turn life's lemons into lemonade. Brittney is a contributing writer for Fast Company and ESSENCE, among other media outlets.
ItGirl 100 Honors Black Women Who Create Culture & Put On For Their Cities
As they say, create the change you want to see in this world, besties. That’s why xoNecole linked up with Hyundai for the inaugural ItGirl 100 List, a celebration of 100 Genzennial women who aren’t afraid to pull up their own seats to the table. Across regions and industries, these women embody the essence of discovering self-value through purpose, honey! They're fierce, they’re ultra-creative, and we know they make their cities proud.
VIEW THE FULL ITGIRL 100 LIST HERE.
Don’t forget to also check out the ItGirl Directory, featuring 50 Black-woman-owned marketing and branding agencies, photographers and videographers, publicists, and more.
THE ITGIRL MEMO
I. An ItGirl puts on for her city and masters her self-worth through purpose.
II. An ItGirl celebrates all the things that make her unique.
III. An ItGirl empowers others to become the best versions of themselves.
IV. An ItGirl leads by example, inspiring others through her actions and integrity.
V. An ItGirl paves the way for authenticity and diversity in all aspects of life.
VI. An ItGirl uses the power of her voice to advocate for positive change in the world.
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You've Never Seen Luke James In A Role Quite Like This
Over the years, we've watched Luke James play countless characters we'd deem sex symbols, movie stars, and even his complicated character in Lena Waithe's The Chi. For the first time in his career, the New Orleans-born actor has taken on a role where his signature good looks take a backseat as he transforms into Edmund in Them: The Scare—a mentally deranged character in the second installment of the horror anthology series that you won't be able to take your eyes off.
Trust us, Edmund will literally make you do a double take.
xoNecole sat down with Luke James to talk about his latest series and all the complexity surrounding it—from the challenges taking on this out-of-the-box role to the show's depiction of the perplexing history of the relationship between Black Americans and police. When describing the opportunity to bring Edmund's character to life, Luke was overjoyed to show the audience yet another level of his masterful acting talents.
"It was like bathing in the sun," he said. "I was like, thank you! Another opportunity for me to be great—for me to expand my territory. I'm just elated to be a part of it and to see myself in a different light, something I didn't think I could do." He continued, "There are parts of you that says, 'Go for it because this is what you do.' But then also that's why it's a challenge because you're like, 'um, I don't know if I'm as free as I need to be to be able to do this.' Little Marvin just created such a safe space for me to be able to do this, and I'm grateful for everything I've been able to do to lead to this."
Courtesy
Them: The Scare, like the first season, shines a light on the plight of Black Americans in the United States. This time, the story is taking place in the 1990s, at the height of the Rodney King riots in Los Angeles. While the series presents many underlying themes, one that stands out is Black people and the complicated relationship with the police. "For the audience, I think it sets the tone for the era that we're in and the amount of chaos that's in the air in Los Angeles and around the country from this heinous incident. And I say it just sets the tone of the anxiety and anxiousness that everybody is feeling in their own households."
James has been a longtime advocate against police brutality himself. He has even featured Elijah McClain, the 23-year-old Colorado man who died after being forcibly detained by officers, as his Instagram avatar for the past five years. So, as you can imagine, this script was close to his heart. "Elijah was a soft-loving oddball. Different than anyone but loving and a musical genius. He was just open and wanted to be loved and seen."
Getty Images
Luke continued, "His life was taken from him. I resonate with his spirit and his words...through all the struggle and the pain he still found it in him to say, 'I love you and I forgive you.' And that's who we are as people—to our own detriment sometimes. He's someone I don't want people to forget. I have yet to remove his face from my world because I have yet to let go of his voice, let go of that being [because] there's so many people we have lost in our history that so often get forgotten."
He concluded, "I think that's the importance of such artwork that moves us to think and talk about it. Yes, it's entertaining. We get to come together and be spooked together. But then we come together and we think, 'Damn, Edmund needed someone to talk to. Edmund needed help... a lot [of] things could have been different. Edmund could have been saved.'
Check out the full interview below.
Luke James Talks Ditching Sex Symbol Status For "Them: The Scare", Elijah McClain, & Morewww.youtube.com
Featured image by Getty Images